FAQ - Frequently Asked Questions

All evidence is stored on remote servers and are backed-up every 15 minutes. 128-bit encrypted security is also provided. Users are given an individual user name and password to access the system. Users can only see the information they are responsible for:

• Candidate can access their portfolio only.

• Assessors can access their candidates' portfolios only.

• Internal Verifiers can only access the portfolios of their Assessors.

• External Verifiers can access all the candidates portfolios registered with the awarding body they represent.

• Other roles have access to reports / summary information.


If candidates or assessors have used the Internet for searching, buying items or just looking-up web pages, then they will find Ecordia simple and easy to use. Users never get lost as the system is consistent and simple and has been designed to work very logically.

Many customers and users of Ecordia have commented that the system has aided their development of IT skills.

You would also be surprised how close your nearest free-to-use online computers are. Go to www.ukonlinecentres.com. Centres can be found in internet cafés, public libraries, colleges, community centres, village halls - just about anywhere! Please note: no software is required, just a computer or laptop connected to the Internet.

Assessors are still required for observations. In its most basic form, Ecordia is simply the portfolio, but online with multiple access.

• This actually increases the communication level between candidates and assessors and as a result candidates report that they feel more connected and working as a team with their assessor.

• Training centres report that they never have a wasted visit to a workplace. Ecordia enables assessors and managers to see precisely where their candidates are prior to any visits.

Users can type directly into the system using the integral text-editor. No additional word-processing software is required. Alternatively, users can copy word documents into the portfolio including all formatting.

In addition to written evidence, images can be uploaded, such as scans of documents, photos or audio files.

Evidence can be inputted into Ecordia by the leaner and / or the assessor, providing total flexibility.

All completed portfolios can be archived onto CDROM and printed out in their entirety if required.

Every candidate portfolio is available to print at any point in the course.

Ecordia has been designed from the user's perspective using linear, simple processes. The system helps to guide its users and there are even video guides integrated into Ecordia.

Due to the simplicity and intuitiveness of Ecordia, candidates do not require training to use the system, simply an introduction to the system.